Tech Tips and Tricks for Excellent Video Conferences

This course is for everyone. While Steve does 150+ webinars yearly, he covers fundamental skills applicable whether you're having one to five meetings per week or more. He walks through scalable solutions—you don't need his full four-mic setup, but even basic upgrades like a $50 dedicated microphone or simple lighting make a measurable difference. The course teaches you how to progress at your own pace rather than all-or-nothing approaches.

No. The course covers free or included options: Teams is free with Microsoft 365, Zoom has a free tier for short meetings, and most features demonstrated work in browser versions without installing apps. Steve recommends testing tools before committing to paid plans and notes that many enterprise features (like recording and transcription) are now built into standard accounts rather than requiring add-ons.

You'll diagnose and fix audio quality issues using your software's built-in noise suppression; position your camera and lighting to look professional and credible; secure your screen shares so you don't accidentally expose client data or sensitive information; troubleshoot common failures like network drops or mic problems before they derail a meeting; and present yourself as prepared and trustworthy—which Steve demonstrates translates directly to client confidence and deal outcomes.

The course is heavily practical. Steve walks through real software settings (Teams noise suppression, Zoom virtual backgrounds, Windows Do Not Disturb toggles), demonstrates his actual equipment and rooms, shows before-and-after lighting comparisons, and shares specific troubleshooting workflows like his preflight checklist. He also covers the why behind each technique—such as why cardioid microphone patterns work better for single speakers—so you understand rather than just follow steps.

Yes. Steve acknowledges he's taken calls from cars and airports and teaches backup strategies for exactly this. He recommends keeping your phone as a reliable fallback, using travel-friendly gear like the Audio-Technica mic he uses when traveling, and explains which quality compromises (like phone audio) are acceptable for unavoidable situations versus which ones (like no backup plan) are preventable mistakes.