100% Satisfaction Guarantee

Customer policy · Last updated July 12, 2026

We stand behind every program we produce. If a CPE Today course, webinar, or self-study program does not meet your expectations, tell us within 30 days of purchase and we will make it right — with a replacement course, account credit, or a full refund of the purchase price. Your choice.

How to make a claim: email [email protected] or submit a request at https://support.cpetoday.com with your order details and a sentence or two about what fell short. We read every one — this feedback drives our course updates.

Timing and credits: refund requests must be submitted within 30 days of the purchase date, consistent with our Refund Policy. Where continuing education credit has already been issued and reported (for example, IRS CE reported against your PTIN), regulatory rules may limit our ability to reverse the credit itself — but they never limit our ability to refund your money.

Live events: cancellations and transfers for conferences and seminars are covered by our Cancellation Policy; the satisfaction guarantee applies to the instructional content of any session you attend.

This guarantee exists because our instructors are confident in the material — and because we would rather refund a purchase than keep a dissatisfied professional. It has been our practice for years; this page just says it out loud.

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