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Sales Tax Compliance Without the Chaos
Sales tax used to be manageable. Then came South Dakota v. Wayfair. In this session, Matt Grattan walks through how the sales tax landscape has changed, where businesses most commonly fall short, and what a modern compliance solution actually looks like in practice. You’ll get a live look at the Zamp platform – including the client management dashboard and what onboarding looks like for both referred and white-label clients – so you can evaluate whether it fits the way your firm works. Whether you’re fielding sales tax questions from clients today or looking to add a structured compliance service to your firm's offering, this session gives you a clear picture of the current landscape and a practical path forward.
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What's included
Every registration comes with the course materials — yours to keep.
- Course presentation PDF
- Additional course files TXT
Course details
- Recommended CPE credit
- 1
- Field of study
- Taxes
- Program level
- Basic
- Delivery method
- Group Internet Based
- Prerequisites
- None
- Advance preparation
- None
- Course number
- 26c01508
CPE Today (Devmatics, LLC) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors (Sponsor ID 167619). State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website, nasbaregistry.org. For information about our refund, complaint, and program cancellation policies, see Company Policies or contact [email protected].
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Your instructor
Matt Grattan
· ★ 4.5 instructor rating
Matt has over 15 years experience in the sales tax space which includes his current role heading up Partnerships at Zamp. He also led the build of Avalara’s Ecommerce practice for 6 years, and ran Sales at TaxJar for 4 years prior to the Stripe acquisition and helped the Stripe Tax Team with their launch. Matt lives on Bainbridge Island, WA with his wife, 3 kids and dog Ruthie. Contact...
Full profile →Attendee feedback
Common questions
How do I know if my clients are actually at risk for sales tax exposure?
Your exposure depends on where your clients sell and how much they're selling. Matt walked through a detailed analysis showing that at just $2 million in annual revenue, a company could trigger nexus obligations in 7–10 states; at $5 million, that jumps to 14–18 states; and by $25 million, you're collecting in nearly every state. The risk isn't just about physical locations—it includes economic nexus thresholds that vary by state (ranging from $100,000 to $500,000 in revenue, or 100–200 transactions). During the demo, Matt showed how Zamp tracks all your sales channels—Shopify, QuickBooks, wholesale orders, Amazon—because a single platform like Shopify only sees Shopify orders and misses your exposure across direct-to-consumer, marketplace, and resale channels.
What happens if my client collects sales tax but forgets to remit it to the state?
This is one of the most common compliance failures Matt sees. When a company turns on sales tax collection in their ecommerce platform but isn't registered in those states, they're collecting money that legally belongs to the state—and they haven't remitted a penny. This creates serious liability and compounds over time with penalties and interest. Matt emphasized that auditors flag this immediately. During the demo, he showed that Zamp's team reaches out proactively when it identifies inconsistencies like this in your data, and it helps you clean up the situation rather than letting the problem grow.
Is this course relevant if my clients sell through marketplaces like Amazon or Shopify instead of their own website?
Absolutely—and it's more complex than it sounds. While platforms like Amazon handle tax collection and remittance, you still have to report those orders to the state as "marketplace facilitator exempt." But here's the catch: not all marketplaces give you clean address data. eBay and Apple send gross sales amounts with little detail, while Amazon provides the complete transaction data you need to file correctly. Matt also showed that many clients are multichannel—they sell wholesale to Costco, direct-to-consumer on Shopify, and through Amazon simultaneously. Different sale types (wholesale vs. direct) count differently toward economic nexus thresholds in different states, so you need a system that tracks all channels together, not just one platform's view.
If I currently handle sales tax manually or with spreadsheets, what will I actually be able to do differently with a managed compliance solution?
During the live demo, Matt showed how Zamp automatically pulls product SKUs from QuickBooks and lets you map tax codes in a central location—no more hunting through spreadsheets to verify whether clothing is taxable at $110 (exempt in New York City) or over. The system flags data quality issues before they become audit problems, tracks economic nexus across all your sales channels in real time, and generates state-required reports in the format each state demands (Schedule A, B, C, etc.) ready to export. Most importantly, you shift from reactive firefighting—finding missed filings and penalties months later—to proactive risk management, with the service owning the outcome from setup through filing.
How much of this is theory versus practical tools I can use with my clients right now?
This course is built on real compliance failures Matt encounters constantly. You'll learn concrete problems—why free samples can trigger use tax obligations, how transaction duplicates cause six-figure overpayments to states, what "economic nexus" actually means in the context of your client's specific revenue and sales mix—and how to identify which clients in your book are highest risk. The demo walks through an actual QuickBooks integration showing how to map exemptions, flag marketplace orders, and reconcile liability to the cent. Matt also covers the specific decision trees that tax engines use (like why a SaaS subscription in Texas is taxed on 80% of the revenue, not 100%), so you understand the logic behind the numbers your clients are seeing.
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