I am on a phone or a small window
Joining your webinar
It counts the same
Attending on a phone or tablet earns credit exactly as a laptop does. Nothing is reduced.
Two things that help
- Turn your phone sideways for the video, but check back regularly — the attendance check-ins appear on the page, and they are easy to miss in landscape.
- Do not let the screen lock. Some phones pause the page when the screen sleeps, which can cost you a check-in.
If you have the option, a laptop makes the check-ins much harder to miss.
Still stuck?
If your class is running, use the chat inside the session — we are watching it. Otherwise contact us and we reply within one business day. If a technical problem at our end cost you part of a class, tell us and we will put your credit right.