I bought seats for my team — how do I assign them?
Orders & refunds
Assigning
Go to Manage Seats in your account. For each seat, enter the person’s name and email address and we will invite them.
If the address already belongs to an account, the course lands in it straight away and we tell them. If it does not, they are asked to set a password first — the seat becomes theirs at that point.
Changing your mind
You can reassign a seat until the class starts. After that the seat belongs to whoever sat in it, which is also what makes their certificate meaningful.
For self-study, you can reassign until the access window has lapsed.
Your own receipt and their certificates
You keep the receipt for the whole order; each attendee gets their own certificate in their own account. You will not receive their certificates, because the certificate is a statement about the person who did the learning.
Need a report of who used their seat? Ask us — we can pull that for you.
Still stuck?
If your class is running, use the chat inside the session — we are watching it. Otherwise contact us and we reply within one business day. If a technical problem at our end cost you part of a class, tell us and we will put your credit right.