CPE Today Policies & Procedures
At CPE Today, we prioritize maintaining rigorous standards and fostering a quality learning experience across all our self-study continuing professional education offerings. In adherence to the National Association of State Boards of Accountancy (NASBA) guidelines as well as our own robust policies, we have implemented comprehensive measures governing assessments, feedback, retakes, expiration timelines, and more. Our privacy practices, cookie usage, and other regulations ensure an active, secure, and enriching environment for participants to earn CPE credits through our platform. We are committed to upholding the highest levels of accountability and transparency in our educational programs.
Privacy Policy
Type: Privacy
Last Updated: April 9, 2024
This policy outlines how we collect, use, share and protect your personal data when you use our website and services.
Cookie Policy
Type: Cookie
Last Updated: April 9, 2024
This policy outlines the use of cookies and similar technologies on our website for essential operations, analytics, advertising, and user tracking, while providing options for users to control their cookie preferences.
Do Not Sell
Type: Other
Last Updated: April 9, 2024
We don’t sell your personal data to third parties, but we use it for our own business purposes as per our Privacy Policy. If you want to explicitly request that we don’t sell your data (even though we don’t currently do so), fill out this form.
Terms of Service
Type: Legal
Last Updated: April 9, 2024
By using this website, you agree to follow our terms regarding intellectual property, user conduct, purchases, disclaimers, and governing laws.
General Disclaimer
Type: Other
Last Updated: April 9, 2024
The website provides information for general purposes only, without any warranties or liability for its accuracy or completeness, and users rely on the information solely at their own risk.
Records Retention Policy
Type: NASBA
Last Updated: April 9, 2024
In accordance with NASBA standards, CPE Today implements a comprehensive record retention policy to maintain program documentation, participant records, instructor information, CPE credits earned, evaluations, and materials for a minimum of five years.
Refund Policy
Type: NASBA
Last Updated: April 9, 2024
CPE Today allows participants to request a refund within 30 days of purchase for any course where they have not yet been granted a certificate of completion, with refunds processed back to the original payment method within 14 business days upon approval.
Cancellation Policy
Type: NASBA
Last Updated: April 9, 2024
If CPE Today needs to cancel or postpone a scheduled webinar, registrants will be immediately notified by email and given the option to transfer their registration to another webinar of equal value or receive a full refund.
Complaint Resolution
Type: NASBA
Last Updated: April 9, 2024
Customers can submit complaints through an online form or email, which will be reviewed promptly, with the goal of acknowledging receipt within two business days and providing a resolution, when appropriate, within ten business days in a fair and appropriate manner.
Course Update Policy
Type: NASBA
Last Updated: April 9, 2024
CPE Today ensures course materials are current and accurate through timely updates, expert reviews, clearly stated revision dates, and adherence to NASBA standards for course development.
Program Development
Type: NASBA
Last Updated: April 9, 2024
CPE Today aligns programs to participant needs by stating learning objectives, categorizing knowledge levels, listing prerequisites, and developing content matching participant backgrounds.
Content and Delivery System
Type: Privacy
Last Updated: April 9, 2024
CPE Today ensures current, accurate, expert-developed content through timely updates, dedicated compliance delivery system, documented revision dates.
Content Development and Review
Type: NASBA
Last Updated: April 9, 2024
CPE Today uses licensed experts to develop accurate content. Programs undergo independent, qualified review before launch and after revisions. Purchased third-party content is reviewed for compliance.
Learning Objectives and Outcomes
Type: NASBA
Last Updated: April 9, 2024
CPE Today provides programs with clearly defined, relevant learning objectives and outcomes. Course knowledge levels are specified to match participant needs. Learning objectives are transparently communicated upfront.
Group Internet Monitoring Policy
Type: NASBA
Last Updated: April 9, 2024
CPE Today’s webinar platform tracks engagement via frequent random prompts requiring interaction. This frequent monitoring ensures active participation per standards. Credits align with instructional time and delivery. Small groups require facilitator attendance documentation.
QAS Self-Study Grading
Type: NASBA
Last Updated: April 9, 2024
CPE Today’s self-study policy: Pass 70%+ assessment with 5+ questions per CPE credit. Limited feedback. Retakes allowed. Instant grading. 1-year expiration for assessment completion.